CareSource Healthcare

CareSource Healthcare Customer service number in Atlanta, Georgia, is 678.214.7500. It is open for business from 8:00 am to 5:00 pm Monday through Friday except for holidays. CareSource, leading with heart, is nationally recognized for leading the industry in providing member-centric health care coverage. The company’s managed care business model was founded in 1989. CareSource is one of the nation’s most extensive Medicaid-managed care plans. The company has built a legacy of providing quality healthcare coverage for Medicaid consumers. In addition to Medicaid coverage, CareSource has a diverse offering of insurance plans on the Health Insurance Marketplace. The company also offers Medicare Advantage plans that help consumers close the gap in coverage as they age. CareSource serves over 2 million members across six states, supported by a growing workforce of 4,500.
The CareSource mission of making a lasting difference in members’ lives by improving their health and well-being was the catalyst for developing several programs that target the social determinants of health. Their vision is transforming lives through innovative health and life services. Its program is designed to enhance the economic outcome of Medicaid members by addressing their unique needs through life coaching, access to resources, and job opportunities. Life Services is widely recognized in the managed care industry for partnering with community agencies on behalf of members to reduce dependency on governmental services.

During the battle against the opioid epidemic, CareSource attempted to launch a multifaceted approach to decrease opioids and increase access to treatment. This effort, it includes an award-winning prescriber outreach program in addition to pharmacy edits and pharmacy lock-in, which has resulted in a significant reduction in opioid prescriptions. They support members seeking treatment with an integrated Medication Assisted Treatment (MAT) program grounded in a strong and expanding provider network and committed to providing access to quality care.

CareSource’s holistic model of care breaks down the hurdles of clinical treatment and social qualities that can lead to reduced health outcomes. Their members are more than a name on a computer screen or a number in a statistic. The regional, community-based multi-disciplinary care management teams comb through the data and social aspects that could affect physical, mental, and psychosocial health and integrate insights into improving the health and overall well-being of the members and the populations they serve. They believe their mission is what they take to heart and call it a heartbeat. It is the essence of their company, and unwavering dedication to it is the hallmark of their success.
The CareSource plans are simple and affordable, with coverage for pre-existing conditions and no annual or lifetime dollar limits for essential health benefits. All plans include pediatric dental and vision. Anyone can have the optional adult dental, vision, and fitness benefits where available. With CareSource Marketplace plans, everyone can get affordable health insurance covering their needs. All of CareSource’s Marketplace plans are ACA (Affordable Care Act) Compliant with all of the protections afforded by the ACA and coverage for all Essential Health Benefits, including pediatric Dental and Vision. CareSource Marketplace plans to cover essential health benefits such as pregnancy, maternity, and newborn care, prescription drugs, outpatient care, emergency services, hospitalization, mental health and substance use disorder services, rehabilitative/habilitative services, and devices, laboratory services, preventive and wellness services, and pediatric services including dental and vision. As for the adults, dental, vision, and fitness benefit plans are also available, but it is optional.

As a CareSource member, they can get additional services like medical and behavioral health benefits and more. They offer extra services to make it easy to enjoy their benefits and stay healthy.