Members can also call our 24-hour Nurse HelpLine at 1-800-600-4441, available 24/7.

Amerigroup Corporation with a Customer Services hotline at 800-600-4441(TTY: 711). They are focused on achieving health and wellness for the entire family. They listen respectfully and engage families to understand their culture, values, beliefs, and lifestyles so they can develop meaningful relationships. They engage and support members and their families to set goals based on what is important to them, building on their strengths and enhancing each person’s resiliency.

Amerigroup offers information on understanding Medicare, a federal health insurance program that helps pay for healthcare for individuals aged 65 and above or with certain disabilities or health conditions. Learning about the four parts of Medicare and government-sponsored Medicare savings programs can help individuals find coverage that meets their health needs and budget. Amerigroup also assists with applying for Medicare enrollment, including eligibility criteria and the enrollment process.

Those interested individuals in having medicare can take advantage of the Amerivantage Medicare Advantage plans from Amerigroup that offer benefits that Part A and Part B do not include. Their Medicare Advantage plans also feature additional benefits, such as no-cost fitness program memberships, personal home helpers, transportation to doctor visits, and more. A stand-alone Part D plan might suit them if they only need prescription drug coverage. They are free to compare Amerigroup’s Medicare Advantage plans, and Medicare Part D plans whenever they want. Amerigroup also offers Special Needs Plans, which are Medicare Advantage plans designed for people diagnosed with certain conditions or diseases or those with low incomes.

In addition, Amerigroup also offers Medicare Savings Program to someone who cannot afford medicare. The state might have resources to help. Individuals can be eligible depending on their income and other financial resources such as checking or savings accounts and stocks or bonds. Four savings programs for Medicare beneficiaries have other income and resource criteria. These programs are Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), Qualifying Individual (QI), and Qualified Disabled and Working Individuals (QDWI). QMB has the lowest income limit and offers the most coverage, while QDWI has the highest income limit. If the income exceeds the limit, an individual may still qualify because income from work may not apply to the limits, which are higher for married couples.

Being a state partner, Amerigroup is a leading managed care company dedicated to improving lives and promoting healthier communities. They simplify health care for individuals served by Medicaid, State Children’s Health Insurance Program, and other State-sponsored health programs. They also help individuals who are Medicare-eligible. They believe that everyone deserves a medical “home” that goes beyond just providing access to care but also includes the services and support people need to live healthier lives. They started the company by hiring those passionate about making a difference. They have spent over two decades building relationships with providers, advocates, and community and national organizations who share our commitment to addressing health disparities and improving outcomes.

As one of the nation’s leading health plans, they have a unique approach based on the member’s location. Amerigroup serves millions of members in state-sponsored programs across the country. Each Amerigroup plan is unique to the state it serves. Their approach centers on a solid local presence, community-based expertise, relationships coupled with national resources, and best and promising practices. They draw from the experience of all our affiliate plans and leverage a centralized infrastructure that offers broad knowledge, cost-efficiency, and scale. This creates a perfectly balanced local health plan to meet the needs and preferences of the many specialized member populations they serve.

Amerigroup is a trusted collaborator with the states. They have been a valued partner to state agencies because they seek to understand priorities and leverage their experience and data analysis to collaborate and develop innovative solutions. As a thought leader and the single statewide MCO for Georgia’s child welfare population, they created multiple new initiatives that have resulted in 98% of members in integrated care coordination and an 18.7% decrease in admissions to psychiatric residential treatment facilities. They also collaborated with Patient Care Intervention Center in Texas to develop a community model integrating primary care with behavioral health. This resulted in 51% reduced costs, a 46% decrease in emergency room visits, and a 21% increase in quality of care life.

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