Real solutions in healthcare

Talk to a registered nurse anytime

With the 24-Hour Nurse Line, you can speak to a registered nurse about a variety of health issues —
whenever you need to. Plus:


It’s toll-free


You can call as many times as
you need — at no extra cost


Your covered family members
can use it too

Call 1-800-600-4441

Amerigroup offers real solutions that improve healthcare access and quality for their members, while proactively working to reduce the overall cost of care to taxpayers.

People Come First

Amerigroup cares about people and goes the extra mile to make sure individuals receive the services and support they need. They build relationships and community partnerships to develop programs that make a difference in the lives of their members, families, and the communities in which they serve.


Amerigroup Corporation with a Customer Services hotline at 800-600-4441(TTY: 711). They are focused on achieving health and wellness for the entire family. They listen respectfully and engage families to understand their culture, values, beliefs, and lifestyles so they can develop meaningful relationships. They engage and support members and their families to set goals based on what is important to them, building on their strengths and enhancing each person’s resiliency.



Whole Person Care

Amerigroup believes in a whole person approach that connects members to the services and support they need for physical health, mental health, and substance use. They holistically address members’ psychosocial needs and goals for housing, education/employment, transportation, and meaningful participation in the community so that they can live their best lives.

Getting Results

Amerigroup’s on-the-ground teams work with state agencies, providers, and the community to develop innovative programs and services. They offer practical solutions for Medicaid healthcare programs that help states achieve their goals for improved member health outcomes, administrative efficiencies, and cost savings.

Frequently Asked Questions

Your child can be seen at Omega Pediatrics by going to the appointments page and booking an appointment. The appointment window accepts patient’s information including insurance name and member ID, email and phone number. You will also be able to enter the reason for the visit and pick your preferred time.

If you want to transfer your records from a different practice to Omega Pediatrics, you will need to fill out a request for transfer of records form at our office or online and we will then request that information from your child’s clinic by sending it to them via fax.

We offer appointments from 11 am through 8.45 pm on weekdays, Monday to Friday depending on availability. We also do offer Telemedicine appointments depending on the clinician availability.

Our patients are usually able to get in within 48 to 72 hours depending on the time of the year. We recommend scheduling online on our website at There the available appointments are accessible and parents are able to pick what date and time works best for them. Omega Pediatrics is the only local pediatrician that is open up to 9 PM week days.

We accept walk-ins however we recommend patients pre-registering online to reduce wait times in the office. Preference will be given to those who already have appointments and walk-ins will be seen on a first come first served basis if there is a gap in the schedule.

See more FAQs here