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Cigna Healthcare assists members 24 hours a day, 365 days a year through their Customer service number 1 (800) 997-1654.
The Cigna Group is a global health company committed to improving health and vitality. They relentlessly challenge themselves to partner and innovate solutions for better health. Powered by the people and brands, they advance their mission to improve the health and vitality of the members. Their values guide how they work together, deliver on their mission and serve the customers, patients, clients, and communities.
he global workforce of more than 70,000 colleagues works through Cigna Healthcare and Evernorth Health Services to fulfill the mission to improve the health and vitality of the more than 190 million customer relationships they serve in more than 30 countries and jurisdictions. Cigna Healthcare is a health benefits provider that advocates for better health through every stage of life. It guides customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. For more than 230 years, The Cigna Group has continued to innovate, expand, and grow globally. Their dedication to the people they serve has grown with each milestone in history.
Cigna provides access to virtual care through participating in-network providers, but not all providers have virtual capabilities. They also offered access to virtual care through national telehealth providers as part of the plan and developed the myCigna® app. It is available to any current Cigna customer-provided user access to the website. In the Cigna app, members who can easily one-touch secure sign-on can access their digital ID cards, manage their health information, update their profile, and more.
As a Health Insurance Plans provider, they support the customers with quality plan options, personalized health care support, and low costs, providing the members with access to the expertise and care they need when needed. They offer health insurance, medicare, dental insurance, and supplemental insurance. Cigna’s plan and program give their member affordable, quality care options that fit every budget. In addition, Cigna has 24/7 Virtual Care for the members because they know that it's hard to find time to take care of themselves and their family members that's why Cigna health plans give access to 24/7 medical and behavioral health virtual care. Lastly, they provide all the customers the support they need to navigate the world of health care effectively.
Cigna also understands that sometimes a person has a concern that requires additional attention. Cigna customers can access the My Personal Champion program for challenging situations requiring more time, energy, and expert assistance, especially if the member has a severe health circumstances or highly complex, specialized conditions for they need dedicated support. That is why they developed the program at no additional cost–for individuals faced with this challenging situation.
Furthermore, as a member of Cigna, they have direct access to specialty pharmacists for expert guidance on medications, potential drug interactions, and condition-specific counsel that helps understand the medication and why it was prescribed. They support finding lower-cost alternatives. Also, they explain why it’s essential to stick with the treatment and possible side effects and how to identify and manage them. Being healthcare, Cigna ensures they have the healthcare providers that help them provide the patient with the best care possible. So, for over 125 years, Cigna has been committed to building a trusted network of healthcare providers to connect our customers with truly personalized care. They continually add new features to increase efficiency, giving more time to support the patients.