Southern Regional Medical Center

Southern Regional Medical Center (SRMC), nestled in the heart of Riverdale, Georgia, stands as a vital healthcare institution deeply committed to serving the diverse needs of its community, with a particular focus on providing comprehensive and compassionate care for women, infants, and children. As a 331-bed acute care hospital, SRMC has cultivated a legacy of healing and growth, evolving from a modest community hospital into a premier destination for specialized healthcare services. Under the stewardship of Prime Healthcare, a national hospital system known for its dedication to strengthening hospitals and improving healthcare, SRMC continues to enhance its capabilities, embracing advanced medical technologies and patient-centered approaches to ensure optimal outcomes for the families it serves.

Located at 11 Upper Riverdale Road, SW, Riverdale, GA 30274, Southern Regional Medical Center is an accessible hub for healthcare in the Southern Crescent of the Atlanta metropolitan area. The hospital’s commitment extends beyond treating illness; it actively engages with the community to promote health, prevent disease, and provide essential resources, recognizing the intrinsic link between community well-being and individual health. Through a combination of state-of-the-art facilities, a highly skilled medical team, and a compassionate care philosophy, SRMC is dedicated to supporting the health and wellness of families from the anticipation of childbirth through the crucial stages of childhood development and beyond.

The information presented in this report is compiled from various publicly available sources, including the official Southern Regional Medical Center website, news releases, and a Community Health Needs Assessment. While efforts have been made to provide a comprehensive overview, specific program details, statistics, and outcomes may vary over time. For the most current and detailed information, individuals are encouraged to visit the official Southern Regional Medical Center website at https://southernregional.org/ or contact the hospital directly at (770) 991-8000.

The history of Southern Regional Medical Center is a testament to its enduring commitment to meeting the healthcare needs of the rapidly growing Southern Crescent community. Established on April 19, 1971, Southern Regional began its journey as a small community hospital with a singular focus: to provide essential medical services close to home for the residents of Riverdale and the surrounding areas. The demand for accessible, high-quality healthcare quickly grew, prompting the hospital to embark on a significant expansion just four years after opening its doors, effectively doubling its original size. This initial growth spurt laid the foundation for Southern Regional’s future development and its increasing capacity to serve a larger population with a broader range of services.

Further demonstrating its pioneering spirit and dedication to patient well-being, Southern Regional Medical Center achieved a notable milestone in 1987 by becoming the first hospital in Georgia to implement a smoke-free environment. This proactive step underscored the hospital’s commitment to promoting healthier lifestyles and creating a healing atmosphere conducive to recovery for all patients.

The turn of the millennium marked another significant advancement in Southern Regional’s evolution with the opening of the Women’s Life Center in 2001. This dedicated center was established to provide specialized and comprehensive healthcare services specifically tailored to the unique needs of women in the community. Renamed The Women’s Center, this facility has become a cornerstone of women’s health at SRMC, delivering a wide array of services from maternity care to advanced gynecological treatments. Today, The Women’s Center is a hub of activity, welcoming approximately 2,500 new lives into the world each year, a clear indicator of the community’s trust in SRMC’s maternal healthcare expertise.

In recent years, Southern Regional Medical Center has expanded its footprint and specialized services with the addition of Spivey Station in Jonesboro, Georgia. This state-of-the-art facility further extends SRMC’s reach into the Southern Crescent, offering convenient access to specialized care, including Obstetrics/Gynecology (OB/GYN), breast care, primary care, internal medicine, neurology, and hematology and oncology. The development of Spivey Station exemplifies Southern Regional’s ongoing strategy to enhance accessibility to specialized medical services closer to where people live and work.

In 2015, Southern Regional Medical Center became part of Prime Healthcare, a national health system recognized for its commitment to acquiring and improving community hospitals. This affiliation marked a pivotal moment in SRMC’s history, providing access to the resources, expertise, and best practices of a larger healthcare network. While specific details on the direct impact of the Prime Healthcare affiliation on maternity, pediatric, and women’s health services at SRMC are often integrated into descriptions of the services themselves, the affiliation generally aims to enhance the quality of care, improve operational efficiency, and ensure the long-term sustainability of the hospital. Prime Healthcare’s philosophy often emphasizes physician-led, patient-centered care, and this aligns with SRMC’s stated mission. The benefits offered to Prime Healthcare employees, as outlined on their website (https://www.primehealthcare.com/benefitsthatmattermost/), hint at a system-wide commitment to supporting healthcare professionals, which indirectly contributes to the quality and stability of care provided at affiliated hospitals like Southern Regional. The continued investment in facilities, technology, and specialized programs, such as those highlighted in the following sections, can be seen, at least in part, as a benefit of being part of a larger, resource-rich system like Prime Healthcare.

The journey of Southern Regional Medical Center, from its beginnings as a small community hospital to its current status as a comprehensive acute care facility under the Prime Healthcare umbrella, reflects a history of adaptability, expansion, and a sustained focus on meeting the evolving healthcare needs of the Southern Crescent population. This legacy of growth and commitment forms the bedrock of SRMC’s position as Riverdale’s premier destination for maternity, pediatric, and women’s health care. More information about the hospital’s history can be found on their website at https://southernregional.org/about-us/history/.

Southern Regional Medical Center’s dedication to nurturing families is perhaps most evident in its comprehensive maternity services, primarily housed within the state-of-the-art Women’s & Infants Pavilion. This dedicated facility provides a welcoming and supportive environment for expectant mothers and their families, offering a full spectrum of care designed to guide them through the miraculous journey of pregnancy, childbirth, and the ആദ്യ days of parenthood. The services are structured to address the physical, emotional, and educational needs of mothers at every stage.

A cornerstone of SRMC’s maternal care is its robust prenatal program. Recognizing that a healthy pregnancy is the foundation for a healthy baby, SRMC emphasizes comprehensive prenatal care. This includes regular medical check-ups with experienced obstetricians and姆widespread healthcare providers to monitor the health and development of both mother and baby. Beyond clinical monitoring, prenatal care at SRMC incorporates essential elements such as nutritional guidance to ensure expectant mothers are receiving the necessary nutrients, and comprehensive education to prepare them for the changes their bodies will undergo, the process of labor and delivery, and the responsibilities of caring for a newborn. While specific details on the format and frequency of prenatal classes were not extensively detailed in the provided snippets, the hospital’s patient education resources (https://southernregional.org/services/womens-services/our-services/patient-education/) indicate a commitment to educating parents on crucial aspects of newborn care, suggesting that prenatal education is an integral part of their service offering.

When it comes time for labor and delivery, the Women’s & Infants Pavilion offers modern, family-centered delivery suites. These suites are designed to provide a comfortable and safe environment for childbirth, allowing mothers to labor, deliver, and recover in the same room, promoting a sense of continuity and reducing stress. While specific features of each suite were not detailed in the search results, the emphasis on a “family-centered” approach suggests that these rooms are equipped to accommodate support persons and create a private, intimate setting for this significant life event. The presence of experienced obstetricians, certified nurse midwives (if applicable, though not explicitly mentioned in snippets but common in comprehensive maternity centers), and highly trained nursing staff ensures that mothers receive expert medical care and support throughout the labor and delivery process, with the ability to manage both routine and complex births.

Postpartum support is an equally critical component of SRMC’s maternity services. After delivery, mothers transition to private Mother-Baby suites within the Women’s & Infants Pavilion. The outline mentions 40 private postpartum rooms, and while this specific number wasn’t confirmed in the immediate search results, the hospital’s website (https://southernregional.org/services/womens-services/our-services/) confirms the availability of private Mother-Baby suites, emphasizing a peaceful setting for recovery and bonding. This allows new families to spend crucial time together in a comfortable and private environment. Postpartum care includes medical monitoring of the mother’s recovery and essential support services. Lactation consulting is a key offering, with certified lactation consultants available to assist mothers with breastfeeding techniques, address any challenges, and provide guidance on establishing successful feeding routines. The patient education resources also extend to the postpartum period, offering information on caring for the new baby, further empowering parents as they transition home.

Recognizing that complications can arise during pregnancy, Southern Regional Medical Center also houses a dedicated OB-Emergency Department (OB-ED) within the Women’s & Infants Pavilion. This specialized emergency unit is specifically designed to address urgent obstetric needs, providing immediate evaluation and care for expectant mothers experiencing complications. The OB-ED is staffed by board-certified obstetricians, advanced practice clinicians (such as nurse practitioners and physician assistants), and certified labor and delivery nurses who are specially trained to treat high-risk pregnancies and obstetric emergencies (https://southernregional.org/services/womens-services/our-services/ob-ed/). This dedicated unit ensures that pregnant women experiencing issues such as bleeding, preterm labor, or other urgent concerns receive timely and expert care in a setting equipped to handle their specific needs, providing an essential layer of safety and reassurance for expectant mothers in the community. The presence of the OB-ED highlights SRMC’s preparedness to manage a wide range of maternity-related situations, from routine births to complex emergencies.

In summary, Southern Regional Medical Center’s comprehensive maternity services, centered within the Women’s & Infants Pavilion, are designed to provide a supportive, safe, and medically advanced environment for expectant mothers and their newborns. From prenatal guidance and education to expert care during labor and delivery, dedicated postpartum support, and specialized emergency obstetric services, SRMC is committed to supporting families at every step of the welcoming a new child into the world.

Southern Regional Medical Center is home to a Level III Neonatal Intensive Care Unit (NICU), a critical component of its commitment to providing the highest level of care for newborns, particularly those who are born prematurely or with complex medical conditions. A Level III NICU is equipped to provide comprehensive care for the sickest and most fragile infants, offering a wide range of advanced therapies and round-the-clock medical expertise.

The SRMC NICU is staffed by a dedicated team of healthcare professionals specially trained in neonatal care. A key feature of the Level III designation is the availability of board-certified neonatologists present in the hospital 24 hours a day, seven days a week. This ensures that highly specialized medical expertise is immediately accessible to manage critical situations and provide ongoing care for infants requiring intensive support (https://southernregional.org/services/womens-services/our-services/neonatal-intensive-care-unit/). The continuous presence of neonatologists is crucial for the management of complex neonatal conditions that can change rapidly.

The SRMC NICU is equipped with advanced technology to support the delicate lives in its care. This includes state-of-the-art cardiorespiratory monitors to continuously track vital signs and specialized “safe” pumps designed for the precise delivery of medications in the tiny doses required for newborns. These technologies are essential for providing accurate monitoring and treatment to fragile infants. The NICU at SRMC includes 18 intermediate care beds and 12 intensive care beds, allowing for a stepped approach to care as infants improve. The Intermediate Care Nursery provides care for babies who no longer require intensive support but still need specialized attention, while a “Graduate Nursery” sub-unit focuses on preparing infants and their families for discharge, including offering infant care classes and infant CPR training.

Southern Regional Medical Center has further enhanced its neonatal care capabilities through a significant partnership with Millennium Neonatology. This collaboration has facilitated the introduction of advanced cooling therapy in the Level III NICU. Cooling therapy, also known as therapeutic hypothermia, is a specialized treatment used for infants who have experienced hypoxic-ischemic encephalopathy (HIE), a type of brain injury that can occur due to a lack of oxygen or blood flow during birth. By carefully lowering the infant’s body temperature for a controlled period, cooling therapy can help to reduce the severity of brain damage and improve long-term neurological outcomes. The introduction of this advanced therapy, highlighted in a news release (https://southernregional.org/southern-regional-medical-center-partners-with-millenium-neonatology-to-introduce-advanced-cooling-therapy-in-critical-care-level-iii-nicu/), demonstrates SRMC’s commitment to adopting innovative treatments to provide the best possible start for newborns facing critical health challenges.

A core philosophy of the SRMC NICU is family-centered care. The medical team recognizes that the presence and involvement of parents are vital to the well-being and development of their newborns. The NICU environment is designed to support family interaction and participation in the infant’s care. Staff members work closely with parents, teaching them how to care for their babies, especially those with special health concerns. This inclusive approach helps to increase parents’ comfort levels and confidence in caring for their infants both within the NICU and after discharge.

Furthermore, the SRMC NICU incorporates Developmental Care techniques. This approach focuses on minimizing stress and optimizing neurodevelopmental outcomes for fragile infants. It involves creating a calming environment, minimizing light and noise, promoting proper positioning, and supporting infant sleep cycles. NICU physicians and nursing staff educate parents about Developmental Care so they can actively participate in these practices during their visits and continue them at home.

While specific patient outcomes or success rates for Southern Regional’s NICU were not readily available in the provided search results (the snippet about a 96% survival rate referred to a different hospital), the presence of a Level III NICU, 24/7 neonatologist coverage, advanced technology, the implementation of cooling therapy, and a strong emphasis on family-centered and developmental care all indicate Southern Regional Medical Center’s dedication to providing high-quality, specialized care for vulnerable newborns, aiming to ensure they have the best possible start in life.

Beyond its extensive maternity care, Southern Regional Medical Center is a vital resource for women’s health at all stages of life, offering a comprehensive range of gynecological services. SRMC’s approach to women’s health is holistic, encompassing preventive care, advanced diagnostics, and sophisticated surgical interventions, all delivered with a focus on patient well-being and recovery.

A hallmark of SRMC’s gynecological surgical capabilities is the utilization of minimally invasive techniques, including procedures performed with the aid of the da Vinci Surgical System. This robotic-assisted surgical system allows surgeons to perform complex gynecological procedures with enhanced precision, flexibility, and control, often through smaller incisions compared to traditional open surgery. Southern Regional was a pioneer in the area, being the first hospital in south metro Atlanta to perform a da Vinci robot-assisted laparoscopic hysterectomy (https://southernregional.org/services/womens-services/our-womens-team/). Procedures such as hysterectomies (removal of the uterus) and myomectomies (removal of uterine fibroids) are among those that can be performed using the da Vinci system at SRMC (https://southernregional.org/services/surgery/conditions-we-treat/gynecology/). The benefits of minimally invasive surgery for patients typically include less pain, reduced blood loss, shorter hospital stays, faster recovery times, and smaller, less noticeable scars. This focus on minimally invasive options reflects SRMC’s commitment to optimizing patient comfort and facilitating a quicker return to normal activities.

Early detection and diagnosis are critical in maintaining women’s health, particularly concerning breast health. Southern Regional Medical Center addresses this through the services offered at The Women’s Center, including its location at Spivey Station. This dedicated center provides advanced imaging services essential for screening and diagnosis. These services include 3D and 2D mammography, which are vital tools for the early detection of breast cancer. Ultrasound and bone density testing are also available, allowing for comprehensive assessment of breast conditions and evaluation of bone health, respectively (https://southernregional.org/services/spivey-station-imaging-centers/). Stereotactic biopsies are performed when a suspicious area is identified on imaging, providing a minimally invasive method for obtaining tissue samples for diagnosis. The availability of these services close to home at Spivey Station underscores SRMC’s commitment to making essential women’s health screenings convenient and accessible.

Beyond surgical interventions and diagnostic imaging, SRMC emphasizes preventive care as a fundamental aspect of women’s wellness. While specific details on the full spectrum of preventive services were not extensively detailed in the search results, comprehensive women’s health programs typically include services such as regular gynecological exams, Pap tests for cervical cancer screening, contraceptive counseling to help women make informed choices about family planning, and menopause management to support women through this natural transition in life. These services are crucial for maintaining long-term health and addressing potential health concerns proactively. The Women’s Center and affiliated gynecologists at SRMC likely provide these essential preventive services as part of their comprehensive care model.

Southern Regional Medical Center also addresses gynecological cancers, offering advanced treatments and supportive care. The gynecology page mentions that SRMC’s experts are experienced in gynecological oncology, providing leading-edge technology and advanced treatments. While detailed information on specific cancer treatments (chemotherapy, radiation) was not provided in the snippets, the mention of offering these services locally ensures that patients in south metro Atlanta have access to comprehensive cancer care without the need for extensive travel during a challenging time.

In essence, Southern Regional Medical Center provides a comprehensive suite of gynecological services designed to meet the diverse health needs of women throughout their lives. From the precision of minimally invasive surgery using the da Vinci system to the critical role of advanced imaging in early detection and the foundational importance of preventive care, SRMC is dedicated to empowering women to prioritize their health and well-being.

Understanding that the health and development of children are paramount to the future of the community, Southern Regional Medical Center offers dedicated pediatric services focused on nurturing healthy futures. While SRMC may not operate a full-scale pediatric inpatient unit for complex medical conditions requiring round-the-clock hospitalization, it plays a crucial role in supporting children’s well-being through specialized outpatient services, particularly in the realm of rehabilitation.

Southern Regional Medical Center provides outpatient pediatric rehabilitation services for children from newborn up to 12 years of age (https://southernregional.org/services/rehabilitation-services/services-offered-pediatric/). This program is designed to address a range of developmental challenges, injuries, and illnesses that can impact a child’s physical and cognitive abilities. The multidisciplinary team of therapists at SRMC includes physical therapists, speech-language pathologists, and occupational therapists, all with specialized training and experience in working with pediatric populations.

Physical therapy for children at SRMC focuses on evaluating and treating conditions that affect gross motor skills, such as walking, running, balance, and coordination. This can include addressing developmental delays, recovering from sports injuries, and improving motor planning abilities. Therapists work with children to enhance their strength, flexibility, and mobility through age-appropriate exercises and activities.

Speech-language pathology services at SRMC address communication and feeding difficulties in children. Therapists evaluate and treat a variety of conditions, including articulation disorders, language delays, fluency disorders (stuttering), and voice disorders. They also work with children who have feeding, chewing, and swallowing issues. Therapy incorporates standardized testing, interactive play, and social interventions to improve a child’s communication skills and cognitive development.

Occupational therapy for children at SRMC focuses on improving fine motor skills, self-care abilities, and sensory processing. Therapists help children develop skills necessary for daily activities, school participation, and play. This can include working on handwriting, dressing, feeding, and addressing sensory sensitivities that impact a child’s ability to interact with their environment. Therapy often involves adaptive play and activities designed to enhance visual-motor development and motor planning.

A key aspect of Southern Regional’s pediatric rehabilitation services is the family-centered approach. Therapists recognize that parents and caregivers are essential partners in a child’s therapeutic journey. They work closely with families to develop individualized care plans that are tailored to each child’s unique needs and goals. These plans often include home programs, empowering parents to continue therapeutic activities outside of the hospital setting and integrate them into the child’s daily routine. This collaborative approach ensures that therapy goals align with the family’s priorities and that parents feel supported and equipped to help their child progress.

While the provided information did not extensively detail the continuity of care between outpatient pediatric rehabilitation and other specialists within the hospital, it is reasonable to infer that a comprehensive healthcare system like SRMC would facilitate communication and collaboration between pediatricians, rehabilitation therapists, and other relevant specialists when a child has complex medical needs requiring input from multiple disciplines. This integrated approach is crucial for providing holistic and coordinated care for children with multifaceted health challenges.

Southern Regional Medical Center’s outpatient pediatric rehabilitation program stands as a valuable resource for families in the Southern Crescent, offering specialized therapies designed to help children overcome developmental obstacles, recover from injuries, and enhance their functional abilities, ultimately contributing to their healthy growth and future potential.

Recognizing that the healthcare experience extends beyond medical treatment, Southern Regional Medical Center places a strong emphasis on providing patient-centered amenities designed to enhance comfort, convenience, and support for patients and their families, particularly within its maternity and women’s health services.

Within the Women’s & Infants Pavilion, the focus on a positive patient experience is evident in the provision of private postpartum rooms. While the exact number of 40 private rooms mentioned in the outline was not explicitly confirmed in the search results, the hospital’s website does highlight the availability of private Mother-Baby suites (https://southernregional.org/services/womens-services/our-services/). Private rooms offer mothers a peaceful and personal space to recover after childbirth, bond with their newborns, and receive visitors in a comfortable setting. This privacy is invaluable during the initial postpartum period, allowing for rest and uninterrupted time with the new baby.

Educational resources for new parents are a crucial component of the support provided at SRMC. The hospital understands that the transition to parenthood comes with questions and a need for practical guidance. The patient education section of the website (https://southernregional.org/services/womens-services/our-services/patient-education/) specifically addresses topics related to “You and Your New Baby.” These resources likely cover essential aspects of newborn care, including guidance on basic care routines, safe bathing techniques, feeding practices (both breastfeeding and bottle-feeding), car seat safety to ensure safe transportation home, and safe sleep practices to reduce the risk of Sudden Infant Death Syndrome (SIDS). Empowering new parents with this knowledge instills confidence and helps them feel better prepared to care for their infant after leaving the hospital.

Lactation support is another key amenity offered to new mothers at Southern Regional Medical Center. Recognizing the numerous benefits of breastfeeding, SRMC provides access to certified lactation consultants. These experts offer personalized assistance with breastfeeding techniques, help mothers overcome common challenges, and provide guidance on milk supply, latch, and positioning. This support is vital for mothers who choose to breastfeed, contributing to a successful breastfeeding journey and the health of both mother and baby.

While the immediate search results did not provide extensive details on the specific amenities within labor and delivery rooms beyond being described as “family-centered delivery suites,” such rooms in modern maternity centers typically include features designed for comfort and to support various laboring positions. These might include birthing beds, birthing balls, and private bathrooms. The emphasis on creating a comfortable and safe environment for childbirth is a fundamental aspect of patient-centered care in maternity services.

In addition to these specific amenities within the women’s and infants’ areas, hospitals generally provide a range of services for the convenience of patients and visitors, such as on-site dining options, gift shops, and spiritual care services. While not specifically detailed for SRMC in the snippets, these are common amenities aimed at making the hospital stay as comfortable and less stressful as possible.

The focus on patient-centered amenities at Southern Regional Medical Center, particularly the provision of private postpartum rooms, comprehensive new parent education, and dedicated lactation support, demonstrates the hospital’s commitment to not only providing excellent medical care but also to supporting the overall well-being and comfort of families during a transformative time.

Southern Regional Medical Center recognizes that its role as a healthcare provider extends beyond the walls of the hospital. The hospital is actively engaged with the Riverdale and Southern Crescent community, working to improve the health and well-being of residents through various initiatives, educational programs, and strategic partnerships. This commitment to community health is a vital component of SRMC’s mission.

A significant undertaking that informs SRMC’s community engagement efforts is the Community Health Needs Assessment (CHNA). As a not-for-profit hospital, SRMC is required to conduct a CHNA every three years to identify the most pressing health needs of the community it serves. The 2019 CHNA document, accessible online (https://southernregional.org/wp-content/uploads/2022/12/2019_CHNA_WEB.pdf), provides valuable insights into the health landscape of the Southern Crescent, including Clayton County and portions of surrounding counties. The assessment utilizes both quantitative data (such as demographics, mortality rates, and disease prevalence) and qualitative input gathered from community stakeholders.

Key findings from the CHNA highlight important health concerns within SRMC’s primary service area. The community is noted for its diversity and faces socioeconomic challenges, including an above-average unemployment rate and a lack of health insurance among a significant portion of the population. The assessment revealed ongoing concerns regarding access to preventive health services and access to services for individuals struggling with mental health issues. These findings underscore the need for targeted interventions and programs to address health disparities and improve access to care. The CHNA serves as a roadmap for the development of community benefit programs and implementation strategies aimed at addressing these identified needs.

In response to the community health needs, Southern Regional Medical Center engages in various initiatives and programs. While specific, detailed examples of regular health education programs beyond prenatal and newborn care were not extensively itemized in the immediate search results, hospitals typically conduct workshops and seminars on a range of health topics relevant to their community. Based on the CHNA findings, it is likely that SRMC’s community health education efforts would address areas such as the importance of preventive screenings, managing chronic diseases prevalent in the community (like diabetes and hypertension), promoting healthy lifestyles (nutrition and exercise), and raising awareness about mental health resources.

Support groups are another valuable way SRMC connects with the community and provides ongoing assistance. The outline mentions support groups for new mothers, which are crucial for providing a platform for sharing experiences, offering emotional support, and addressing common challenges faced by new parents. The hospital may also facilitate or partner with organizations that offer support groups for individuals with specific health conditions or their caregivers, although details on other support groups were not provided in the snippets.

Partnerships with local organizations are essential for expanding SRMC’s reach and impact within the community. A notable example highlighted in a news release is the partnership with Dispensary of Hope (https://southernregional.org/southern-regional-partners-with-dispensary-of-ho/). This collaboration enables SRMC to become a Dispensary of Hope Dispensing Site, providing qualified, low-income, and uninsured patients with access to essential medications free of charge. This initiative directly addresses the issue of medication affordability, which can be a significant barrier to managing chronic conditions and can contribute to avoidable hospital readmissions and emergency room visits. Such partnerships are crucial for addressing the social determinants of health and ensuring that vulnerable populations receive the care and resources they need.

Furthermore, as a not-for-profit organization, Southern Regional Medical Center demonstrates its commitment to the community through the provision of uncompensated medical services (charity care). The CHNA document indicates that SRMC provides a significant amount of uncompensated care annually, estimated at $16.5 million dollars. This substantial contribution underscores the hospital’s dedication to ensuring that individuals in need receive essential medical services regardless of their ability to pay, helping to close the healthcare disparity gap in the community.

In conclusion, Southern Regional Medical Center’s community engagement and education efforts are deeply rooted in understanding the specific health needs of the Southern Crescent. Through conducting Community Health Needs Assessments, offering educational resources, facilitating support groups, establishing strategic partnerships like the one with Dispensary of Hope, and providing significant uncompensated care, SRMC extends its impact beyond acute medical treatment, working proactively to improve the overall health and well-being of the community it proudly serves.

The impact of Southern Regional Medical Center’s services is perhaps best articulated through the voices of the patients and families who have experienced their care firsthand. While a comprehensive collection of verifiable patient testimonials across all service lines can be challenging to gather through public web searches, the provided testimonial offers a powerful glimpse into the positive experiences patients have had, particularly within the maternity department.

The testimonial shared in the outline speaks volumes about the compassionate and skilled care provided by the nursing and midwifery staff at SRMC: “My nurses and midwives were great assisting me through my labor and delivery. I won’t forget Nurse Keith Sweat lol. He made sure I didn’t have to have another c-section which I’m more than grateful for. Nurse Cleo was great as well just a total sweetheart. A lastly nurse Kellie, helped with the ending of my stay and my discharge. SRMC really has a great staff I’m thankful I had this experience with them.” This personal account highlights several key aspects of quality patient care: the effectiveness of pain management and labor support (“assisting me through my labor and delivery”), the dedication of staff to honor patient preferences and ensure optimal outcomes (Nurse Keith Sweat helping to avoid a repeat C-section), and the compassionate and supportive nature of the nursing team (Nurse Cleo described as a “total sweetheart,” and Nurse Kellie assisting with discharge). The sentiment “SRMC really has a great staff I’m thankful I had this experience with them” is a strong endorsement of the overall patient experience.

Patient testimonials, while anecdotal, provide valuable qualitative data on the human element of healthcare. They speak to the level of empathy, responsiveness, and clinical skill demonstrated by the medical team. For prospective patients, reading about positive experiences from others in similar situations can build trust and confidence in the hospital’s services.

While widespread, easily accessible testimonials specifically for pediatric care and women’s health services (beyond maternity) were not prominently found in the initial searches, hospitals that prioritize patient-centered care generally strive to create positive experiences across all departments. The focus on family-centered care in the NICU and pediatric rehabilitation, the emphasis on patient comfort and reduced recovery times with minimally invasive gynecological surgery, and the availability of supportive services like lactation consulting all suggest a broader commitment to patient satisfaction that would likely translate into positive feedback in other areas as well.

Hospitals often collect patient feedback through surveys, and while these aggregated results are sometimes reported for quality and accreditation purposes (like the Leapfrog Group ratings which assess safety and quality metrics, but not direct satisfaction comments), individual testimonials offer a more personal and relatable perspective on the care received. The willingness of a patient to share their positive experience, as demonstrated in the provided testimonial, serves as a powerful affirmation of the care provided by Southern Regional Medical Center and its dedicated staff.

The provided testimonial, with its specific mentions of supportive and skilled nurses, serves as a compelling example of the positive impact Southern Regional Medical Center has on the lives of the families it serves, particularly during the significant event of childbirth.

Ensuring convenient access to healthcare services is a priority for Southern Regional Medical Center. The hospital is strategically located and provides clear channels for individuals to obtain information, schedule appointments, and address billing and insurance inquiries.

Southern Regional Medical Center is situated at:

11 Upper Riverdale Road, SW
Riverdale, GA 30274

This central location in Riverdale makes the hospital readily accessible to residents of the city and the surrounding communities within the Southern Crescent. The hospital’s website provides a dedicated “Locations” page (https://southernregional.org/locations/) which likely includes maps and directions to assist patients and visitors in navigating to the facility.

For general inquiries, appointments, or to reach a specific department, the main phone number for Southern Regional Medical Center is:

(770) 991-8000

This central contact number serves as a gateway for individuals seeking information about the hospital’s services, physician referrals, or assistance with scheduling. The hospital’s website also includes a comprehensive “Contact Us” page (https://southernregional.org/contact-us/) which may provide additional phone numbers for specific departments or services, as well as online contact forms.

The official website for Southern Regional Medical Center, https://southernregional.org/, is a valuable online resource for patients and the community. The website provides detailed information about the hospital’s history, services offered (including dedicated sections for women’s services, maternity, NICU, and rehabilitation), medical staff, patient resources, news and events, and contact information. It serves as a primary source for learning about SRMC’s capabilities and offerings.

Navigating the financial aspects of healthcare is a crucial consideration for patients. Southern Regional Medical Center is committed to ensuring healthcare accessibility by working with a variety of insurance plans and offering financial assistance programs. The hospital’s “Billing & Insurance” section on the website (https://southernregional.org/patients-visitors/billing-insurance/) provides important information regarding accepted insurance plans. Patients are encouraged to verify their insurance coverage with their provider and with the hospital prior to receiving services to understand their benefits and any potential out-of-pocket expenses.

For individuals who are uninsured or underinsured, Southern Regional Medical Center offers financial assistance programs. The “Insurance Information” page links to detailed information and instructions for the Financial Assistance Application Form (https://southernregional.org/wp-content/uploads/2024/11/SRGA_FAP-Application-Instructions-Form_ENGLISH.pdf). This document outlines two types of financial assistance: Charity Care and a Discount Payment Program. Eligibility for these programs is typically based on family size and income, and the application process requires providing documentation to verify financial need. The hospital’s financial counseling team is available to assist patients with understanding their billing options, applying for financial assistance, and exploring potential eligibility for government assistance programs like Medicaid or CHIP (Children’s Health Insurance Program). This commitment to financial assistance demonstrates SRMC’s dedication to ensuring that financial barriers do not prevent individuals from accessing medically necessary care.

In summary, Southern Regional Medical Center prioritizes accessibility through its convenient location, readily available contact information, comprehensive website, and commitment to working with insurance providers and offering financial assistance programs. These resources aim to make the process of accessing care as straightforward as possible for patients and their families.

Southern Regional Medical Center stands as a pillar of healthcare excellence in Riverdale and the wider Southern Crescent community, particularly distinguished by its comprehensive and compassionate approach to maternity, pediatric, and women’s health services. From the moment expectant parents begin their journey through pregnancy and childbirth in the supportive environment of the Women’s & Infants Pavilion, to the specialized care provided for vulnerable newborns in the Level III NICU, SRMC is equipped to handle a wide spectrum of needs with advanced medical technologies and a dedicated team of healthcare professionals.

The hospital’s commitment to women’s health extends far beyond maternity, encompassing essential gynecological services, including minimally invasive surgical options utilizing cutting-edge technology like the da Vinci Surgical System, and critical diagnostic and screening services at The Women’s Center, such as mammography and bone density testing. This comprehensive approach ensures that women have access to the care they need throughout all stages of life.

Furthermore, SRMC plays a vital role in nurturing healthy futures for children through its outpatient pediatric rehabilitation program, offering specialized physical, speech-language, and occupational therapies delivered with a family-centered philosophy. While the scope of pediatric services may be focused on outpatient rehabilitation, the dedication to supporting children’s development and recovery is clear.

Beyond the clinical services, Southern Regional Medical Center is deeply integrated into the community it serves. Through conducting Community Health Needs Assessments, offering patient education resources on topics ranging from newborn care to potentially broader health concerns, facilitating support groups, and forging valuable partnerships like the one with Dispensary of Hope to improve medication access, SRMC actively works to address the identified health needs of the population and promote overall wellness. The hospital’s provision of uncompensated care further underscores its unwavering commitment to healthcare accessibility for all.

The positive feedback from patients, exemplified by the testimonial highlighting the exceptional care received during labor and delivery, speaks to the compassionate and skilled nature of the SRMC staff and the positive impact they have on the patient experience.

Conveniently located and easily accessible, Southern Regional Medical Center strives to make navigating healthcare as seamless as possible, working with various insurance plans and offering financial assistance programs to alleviate potential financial burdens for patients.

In choosing Southern Regional Medical Center, families in Riverdale and the surrounding communities are selecting a healthcare partner with a rich legacy, a commitment to continuous improvement under the Prime Healthcare system, a comprehensive suite of services tailored to their unique needs, and a genuine dedication to the health and well-being of the community. SRMC’s focus on patient-centered care, advanced medical technologies, and community engagement positions it as the premier destination for maternity, pediatric, and women’s health care, nurturing health and wellness for generations to come. For more information or to connect with Southern Regional Medical Center, please visit their website at https://southernregional.org/ or call (770) 991-8000.