HumanaFirst® Nurse Advice Line Free 24-hour health information, guidance and support 1-800-622-9529
In Humana healthcare, the members can contact them on their hotline at 800-457-4708 (TTY: 711), and they will bring you the human side of healthcare. Since 1961, Humana has been committed to helping people live healthily and happily because it is the core of everything they do. Their approach is simply offering personalized care from people who care. They do that by listening to the members and creating solutions to help them reach the best version of themselves. By deeply investing in towns and cities across the country, they strive to support and improve communities at a local level.
Humana is certified by the Committee on Operating Rules for Information Exchange (CORE) and accredited by the National Committee for Quality Assurance (NCQA). The certifications allow Humana to join others in standardizing the information insurers send to providers. NCQA standards are intended to help organizations achieve the highest level of performance possible, reduce patient risk and create an environment of continuous improvement.
As Humana continue doing its best to give care to its members, they have been recognized and received awards for products, services, and responsible business practices. Many of their awards acknowledge their commitment to providing guidance consumers can use to make healthcare and health benefits decisions confidently. Humana believes everyone should have access to the tools and support needed for a fair and just opportunity to be as healthy as possible. The health of their business is linked to the health of their employees, members, and patients, the communities they serve, the healthcare system, and the environment. Their commitment to improving health outcomes for all is the foundation of their Environment, Social, and Governance (ESG) impact platform.
The focus of Humana is on supporting total health with benefits and extras designed to help members live their best life. It’s not just healthcare—it’s human to care. They have the Medicare Advantage Plan, sometimes called an all-in-one package for Original Medicare services. Some Medicare Advantage plans also offer benefits that aren’t available with Original Medicare, such as routine vision, hearing, and dental care. The Dental Insurance they offer for Individuals and Families is from budget-friendly monthly premiums to low office-visit copays. Humana has a dental plan that will fit everyone’s needs and has no waiting period. They ranked number 1 on J.D. Power for Customer Satisfaction with Dental Plans.
Another insurance that Humana offers is the Vision Insurance plan. It helps protect the eye health and ensures members have access to the eyeglasses or contacts they rely on. While many health insurance plans include some vision benefits, they rarely cover everyday essentials like glasses, contacts, or even routine eye exams. Still, in Humana, they all cover those essentials for the member's benefit. They believe that it is the true essence of human care.
A member of Humana is welcome to Humana Horizons. With them, the members get Medicaid that has more rewards, everyday benefits, and more help and support—so they have more time to focus on what they love. They also have Pharmacy benefits for the members to get the appropriate medicine for their illnesses. Members can sign in to MyHumana to see their Humana insurance pharmacy benefits, save drug lists, review order refills, and more. The website is accessible to everyone 24 hours a day.
Humana has a proud history in the healthcare industry. It began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping the members on their health journey is the company's main focus which is why they support the Physicians and Health providers in their company on their practice and training resources.